Services

Cosmopolitan Is Your Leader in Medical Communications

Cosmopolitan Medical Communications is the only communications specialist to trust in the medical profession for precise and consistent medical communication. Our staff is required to complete extensive training in medical terminology, hospital procedures, and insurance/HMO verification. Safeguards are in place to ensure our service is never interrupted and your calls are kept completely confidential.

Cosmopolitan is here as your business partner, offering everything you need to keep your operation running smoothly. From medical answering service, on-call schedule management for physician practices, health plans and hospitals, virtual reception, appointment scheduling, and appointment reminders (live or automated), we’re here for you during or after office hours.

Our services, available 24 hours a day, 7 days a week, 365 days a year, may be tailored to meet the needs of a single practitioner or large physician groups and specific benefit plans. Explore the options to learn how we will positively impact your business. Contact us for more information.

Automated Appointment Reminders and Automated Lab Results
Our automated system reminds patients of their appointment time and date, clinic location, physician, and any other information which you specify, and result in decreased “no shows,” leading to a more productive office and healthier, happier patients.
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Physician Answering Service
Our physician answering services include Medical answering services, Internet and Intranet Message & Mail Integration, On-Call Schedule Management, Text Message and SMS Dispatch, and Fax Message Delivery. Click the links for more information about each service. We welcome your questions!
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Physician Referral
Cosmopolitan’s exceptional Physician Referral program is designed explicitly to get you connected with the patients who need you the most. We’ll help connect you with more patients as we assist callers in locating a physician based on institution, specialty, geographical area, and insurance.
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Class and Event Registration
Our 24/7 bilingual registration line helps register patients and cross-sell other relevant seminars and events in a dual effort to assist patients with urgent knowledge and increase the hospital’s bottom line.
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Hospital Services
We keep your operation running smoothly across all communication aspects, from medical answering services to on-call schedule management. Our specialized services for health plans and hospitals include physician referral, provider eligibility, after-hours utilization tracking, member enrollment, overflow member services, and class or seminar registration.
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