Cosmopolitan is Your Leader in Medical Communications

At Cosmopolitan Medical Communications we understand your needs because we have exclusively served the medical services industry for more than 30 years.

Our highly trained bilingual staff uses the latest software to quickly and effortlessly manage the most demanding on-call schedules, patient and physician calls, appointment scheduling, and are a natural extension of your professional and knowledgeable office staff.

Contact us today and learn more about why we’ve been voted number 1 internationally.  Complete our online form or call us at 602-331-1333.

Cosmopolitan Ranks Number One Internationally
2010 ATSI Award of Excellence Winner
Four Consecutive Years

The ATSI Award of Excellence is a measure of quality customer service provided by call centers and answering services around the world. As the leading industry association for answering services, ATSI has established a set of guidelines for call centers and answering services to demonstrate their level of customer service. “Mystery calls” are placed by a third party company throughout the year to participating call centers, and can be received at any time, twenty four hours a day, seven days a week. The “mystery calls” are scored in several categories including, but not limited to, hold time, correct use of grammar, manners, verification of information given by the caller, and operator knowledge and confidence.

From medical messaging to on-call schedule management, Cosmopolitan offers everything you need to keep your operation running smoothly.

We understand how important each and every one of your patients are to you, which is why we ensure that our operators are knowledgeable, sincere, and talented service providers. Our operations are entirely based in The United States and are fully HIPAA-compliant. Our single-location, in-house staff (no home agents) ensures the most complete and confidential operations available to the medical community.